All consultation, dispute resolution, and training services are available ONLINE.

Communication matters.

In this world of ever-changing issues, pressures and norms, Lang & Associates is equipped with broad expertise, numerous resources, innovative tools, and proven methods to support personal and organizational objectives.

We hold confidentiality in high regard, see challenges as welcome opportunities, and have distinguished ourselves in the ability to assess options, sort priorities, and design custom strategies, programs and projects tailored to the specific needs of our clients.

In the Spotlight

Can We Chat is a continuing series of online facilitated conversations that support from 10 to 100 participants in discussing matters related to race such as implicit bias, systemic racism and racial inequities.

The Cost of Conflict: How unresolved conflict affects the bottom line

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DISPUTE RESOLUTION

Conflict happens. Whether between corporate teams, co-workers, neighbors or family members, a willingness to work through differences can elevate a contentious situation to that of a productive problem solving exercise. Lang & Associates mediators have decades of experience guiding disputants toward understanding interests rather than positions. By lessening the adversarial nature of a disagreement the potential for developing a mutually satisfying outcome is automatically heightened.

FACILITATION

Determining how to best support people power within any organization is vital to its competence, efficiency and success. Lang & Associates has extensive experience in helping a variety of groups—from small business to nonprofits to government agencies—define specific needs, address key expectations, and create systems for ongoing support and evaluation. Through a variety of communication techniques, we first meet clients where they are to best help them have the difficult conversations necessary for where they want to go.

TRAINING

Well-developed communication and dispute resolution skills are among the most valuable assets people can bring to any table no matter what size. In addition to specializing in mediation and communication skills training, Lang & Associates offers a range of trainings, including board development, group facilitation and team-building. Highly interactive and client-focused, our curriculum is easily adapted to fit expressed needs, time frames and budgetary parameters.

ORGANIZATIONAL DEVELOPMENT

Doing good business relies on competent leadership, a motivated workforce, and high productivity. Routine assessments of individual skills, morale, work ethics, compatibility, and health are critical to a positive working environment. When the time comes for your organization, whether large or small, private or public sector, to focus on any one of those factors, Lang & Associates welcomes the opportunity to explore options.

LIFESTYLE DESIGN

Vitality, that ability to live and grow, is crucial for businesses and organizations as well as individuals. Wellness nurtures vitality. More than a state of health, wellness is an active, lifelong process of becoming aware of choices and making decisions toward a more balanced and fulfilling life. Lang & Associates recognizes the human and economic benefits of investing in the knowledge and practices that inform and support those choices.

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“The most valuable part for me was the chance for different departments to come together and share ideas and work to find common ground.”
– Educator, CSUS Department of Education Annual Retreat

“Thank you for the opportunity to speak openly and respectfully. This was a powerful experience.” 
– State Agency Participant, “Can We Chat” Session

“On a global basis, we needed a third party to intervene in order to make some progress. Specifically, I really like the summary of active listening skills.   I do plan to utilize these techniques and to share them with staff.”
– Small Business Project Leader, Communications Skills Training

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